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Sign in to your account to start a new order or manage your existing orders, or get started by registering for an account
Please make your reservations for catered events at almacollege.catertrax.com . In order to best serve you, we ask that you make reservations at least two weeks prior to the event date. All functions need to be scheduled at least 14 days in advance of the function date. If you do not know what your menu will be, or your count may change, but you know the event is happening, advance notice is always the best option. Menus can be planned or adjusted with the catering staff. Guest counts may be adjusted seven business days before the event date.
As the host of your event, you are responsible for the equipment we have provided for the service of the event. Any missing equipment or equipment damaged by guests will be charged to your account, at replacement cost
All billing can be completed within CaterTrax. A credit card or cost center number must be saved to your online wallet. This is required for all catering PRIOR to the event occurring. All personal and non-college sponsored events are billed by Metz Culinary Management. All such functions must be guaranteed with a payment of 100% of the estimated costs one week prior to the function. The balance of any unexpected charges will be due upon receipt of the invoice within one week of the event occurring. No events unpaid will be served, credit cards are accepted, and can be added to your account anytime from anywhere you can log in to your account
We ask that you give us a final guest counts no later than seven business days before your event, so that we may make final arrangements. If no final guarantee is received, we will consider the number indicated on the original booking forms to be the correct and guaranteed number of guests. The guarantee is not subject to reduction after that date. Final guarantees must be submitted directly to the Alma Catering office at 989.463.7284 during standard business hours.
Cancellations must be made within a reasonable time, and no later than one week prior to the function. A minimum of 50% service charge is assessed if cancellations are made after the cut-off period. For a custom menu, all food costs may be incurred. If the event is canceled any later, the full amount will be charged.
In the event you need to place an order for a date that is less than two weeks away, we will do our best to serve your event, but cannot guarantee we can obtain the required product due to distribution shortages.
For buffets and plated meals, it is Alma Catering’s recommendation that food is not taken with guests after the event end time due to state food safety policies.
Drop off service is recommended for some small events. This service is provided to you with convenient options designed for the success of your small event. It does not include any attendants or linens. Your order will be dropped off with disposable containers and items needed for your event.
You can have your order delivered, set up, and then a staff member can come back and clean up for you, for a fee of $50.00. There is a three-hour time limit or additional charges may apply, and a limit to size of the order. Generally, less than 35 people, but your menu is a factor in that decision process, so if you aren't sure, just call us to check in, and we can guide you.
Self-service is recommended for informal affairs and business meetings No attendants are provided, disposable products are provided. Your order will be available for pick up by specified party at the time of ordering.
This service level is recommended for receptions and a more formal occasion than a quick lunch meeting. This is a full-service catered event; all food station table linens are included. Linens for guest tables can be added for an additional fee. Labor is charged at two-hour minimums and a ratio of one server per fifty guests for disposable dishes, and one for thirty for china service.
Full tabled service is available for Formal Sit-Down Luncheons, Dinners and Cocktail Receptions. Specialty Linens, China, and specialty equipment rentals are available for additional charges. Labor is charged in two-hour minimums with one server to sixteen people, and could be less based on the number of courses being served and wine pairing or bar tending can be additional.
Additional charges may apply. Please contact Alma Catering for any questions, comments or concerns. 989.463.7284
Thank you for choosing Alma Catering. We look forward to making your event a success!
